We all have our moments; however, what are your options when a resident’s behavior creates concern in staff and other residents? In this session, understand the most common difficult behaviors in older adults and why difficult behaviors occur. Attendees will...
The World Heath Organization (WHO) has recently catalogued Employee Burnout as “a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed”. Not only is burnout real, but it’s also now classified as an official...