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Our Articles

COVID-19 and Telehealth

COVID-19 and Telehealth

With tensions mounting during the COVID-19 pandemic, there is an overwhelming demand for clinical resources. Telehealth is providing a unique solution in the prevention and management of...

Anti-Psychotic Drug Reduction

Anti-Psychotic Drug Reduction

Encounter Telehealth has conducted an analysis of 40 partner skilled nursing facilities in Iowa, and we are proud to announce a 6.7% drop in anti-psychotic drug use among skilled nursing facility...

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Additional Resources


CMS Telehealth Information and Billing Resources

Are you billing Q3014 for each telehealth encounter in your facility? CMS has increased the reimbursement rate for HCPCS code Q3014 (Telehealth originating site facility fee) to $27.02 for 2021. Learn more HERE.

To view the Medicare Claims Processing Manual, which should help your billing office process the charge correctly, click HERE.

State Associations

Encounter is proud to partner with several State Health Care Associations. Our partnerships with these associations enables us to stay current on healthcare practices that best suit our patients. Our state partners include:

To learn more about Encounter’s initiatives with your state association, such as staff training and advocacy, contact us today.