Who We Serve

Encounter Telehealth provides geriatric psychiatric care for skilled nursing facilities, assisted and independent living communities. We use a HIPAA-compliant software developed specifically for telehealth, to deliver mental healthcare to residents. This creates a safe, convenient, and quality mental health care experience for our patients.

We partner with staff and other care providers to ensure quality mental and behavioral health care for our residents every step of the way. Our support staff is here for your needs, and our providers are available to answer any and all questions.

To learn more about the states we serve, please visit our Where We Practice

Identify Residents

Encounter partners with facility staff, local primary care providers, and families to ensure optimal care for your residents. Encounter helps your staff identify residents that would benefit from our services, including those:

  • with dementia
  • who are taking anti-depressants, anti-psychotics, and anti-anxiety medications
  • with any other diagnosed mental health issues.
How This Helps
  • Enhances quality of life
  • Improves access to mental health care in rural communities
  • Reduces over-prescribed medications
  • Improves physical and mental health
  • Removes the barrier of stigma related to mental health care
  • Engages residents, family, friends, and community in care.
For Families
Encounter knows that family members are a vital part of the care team. We partner with the facility staff, other care providers, and you to ensure the best possible treatment for your loved one.

Having a family member suffering from mental illness can be exhausting and stressful. Encounter is here to help. In addition to services for facility residents, we offer family counseling.

Looking for more information?
To Learn More about how we can help

“Encounter Telehealth has managed a variety of patient needs and assisted our staff in better caring for our residents. We have seen great improvements in the overall well-being of our residents that utilize Encounter Telehealth, and know they are on the least amount of medication possible.“

St. Francis Manor

“Our patients enjoy visiting with their providers and have been able to establish confidence and great relationships with their team. We highly recommend Encounter Telehealth to all who need their services. “

Careage Hills Rehabilitation and Healthcare

“Our facility received an award this past March from the AHCA/NCAL Quality Initiative Recognition Program for successful dose reductions in Antipsychotic medications. This award could not have been obtained without the care and commitment of the Encounter Telehealth team. We look forward to continued partnership and commitment to quality by improving the lives of our residents with Encounter Telehealth.”

Premier Estates of Muscatine

“We love your staff and Randy, we are having such a positive experience and response from nurses, family and residents.”

Southridge Specialty Care

“I wanted to take the time to thank you for helping us navigate the rollercoaster of the last two years. Your kind, caring, and compassionate manor of guidance was so helpful.”

Adult child of a patient

“I had the first real conversation with my mom in two years thanks to you.”

Adult child of a patient