We partner with staff and other care providers to ensure quality mental and behavioral health care for our residents every step of the way. Our support staff is here for your needs, and our providers are available to answer any and all questions.
Encounter partners with facility staff, local primary care providers, and families to ensure optimal care for your residents. Encounter helps your staff identify residents that would benefit from our services, including those:
- with dementia
- who are taking anti-depressants, anti-psychotics, and anti-anxiety medications
- with any other diagnosed mental health issues.
- Enhances quality of life
- Improves access to mental health care in rural communities
- Reduces over-prescribed medications
- Improves physical and mental health
- Removes the barrier of stigma related to mental health care
- Engages residents, family, friends, and community in care.
Having a family member suffering from mental illness can be exhausting and stressful. Encounter is here to help. In addition to services for facility residents, we offer family counseling.
“Encounter Telehealth has managed a variety of patient needs and assisted our staff in better caring for our residents. We have seen great improvements in the overall well-being of our residents that utilize Encounter Telehealth, and know they are on the least amount of medication possible.“
St. Francis Manor
“Our patients enjoy visiting with their providers and have been able to establish confidence and great relationships with their team. We highly recommend Encounter Telehealth to all who need their services. “
Careage Hills Rehabilitation and Healthcare
“Our facility received an award this past March from the AHCA/NCAL Quality Initiative Recognition Program for successful dose reductions in Antipsychotic medications. This award could not have been obtained without the care and commitment of the Encounter Telehealth team. We look forward to continued partnership and commitment to quality by improving the lives of our residents with Encounter Telehealth.”
Premier Estates of Muscatine
“We love your staff and Randy, we are having such a positive experience and response from nurses, family and residents.”
Southridge Specialty Care